Server Maintenance

On the 25/08/2008 we will be doing some maintenance on the server at 195.137.213.66. Customers on this server may experience some downtime between 18:00 and 21:00 GMT. We apologize for any inconvenience.

E-mail will NOT be affected.

Server Upgrade [postponed]

An OS upgrade is being planned for CL-T090-550CL. The upgrade will involve a complete re-installation. It will therefore be necessary to backup any important files on the server. We will do our best to fully restore all cPanel accounts once the upgrade is complete, however, it is advised that clients download a copy of their backups as a precaution. During the upgrade there will be 2-4 hours downtime.

Please check back regularly for updates.

[UPDATE: 2008-05-28]

The new operating system we are installing is CentOS. This will replace the currently installed Fedora Core 6, which has become outdated and is no longer maintained or supported by its developers. CentOS is more stable and, in our opinion, a better choice for a production server environment.

The maintenance is currently being planned. Once it has been scheduled, we will copy a complete backup of all cPanel accounts, which we will use to restore your accounts after the installation. This means that any changes to your account AFTER the backup has been downloaded will be lost after the installation. We therefore recommend that you download a copy of your own account (and your customers' accounts) about an hour before the scheduled maintenance. It is also advisable to download SQL dumps of your databases as SQL dumps can often become corrupt while moving data around.

Server Software Upgrade

The web server on CL-T090-550CL has been upgraded to
Apache 2.2. The MySQL server will be upgraded to 5.x in the next couple of days, so we would like to ask all our clients on this server to make backups of important MySQL tables and data.

DoS Attack (Resolved)

Over the last few days, our server CL-T090-550CL has been subject to a DoS (Denial of Service) attack. During this time you may have noticed that HTTP connections where slow or timing out. We are happy to announce that our server administrators have now resolved this problem and the attacking IP addresses are now being blocked by our firewall.

About 90% of the attacks originated from networks located in Turkey.

Server Maintenance (Resolved)

Throughout the next few days, one of our servers, CL-T090-550CL, will be subject to some routine maintenance. This maintenance will include a RAM upgrade, and hence the server may become unavailable for short periods during this time. If you have any questions, please do not hesitate to contact us.

UPDATE 24-03-2008 18:50 GMT:

All maintenance has been completed and the new RAM has been installed.

Server Downtime (Resolved)

We had to temporarily switch off one of our servers [CL-T090-550CL] to carry out necessary maintenance work. We assure you that we will have it back online as soon as possible. We thank you for your understanding and apologize for any inconveniences.

UPDATE:

As of 2008-02-29 12:49 GMT the server is back and operational again.

Server Downtime (Resolved)

We are currently experiencing some network problems with affecting our servers at 195.137.213.66 and 195.137.213.94. Technicians are working on this issue and the network will be restored as soon as possible. We apologize for any inconvenience.

UPDATE [2008-02-21 13:52 GMT] :

All services have been restored.