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Tuesday 10 August 2010

Scheduled maintenance on ECHO server

The hard drive on the server ECHO will be swapped out today and the operating system will be reinstalled on the new drive. This will take approximately 4-6 hours, during which time the server will be inaccessible.

We'll post an update here once this has been resolved.

We apologise for the inconvenience.

[UPDATE 2010/08/10 17:28 UTC]

The operating system on ECHO has been reinstalled, and the restoration process along with the drive swap is scheduled for 23:00 UTC tonight. We will do our best to minimise disruption during this time.

[UPDATE 2010/08/11 06:55 UTC]

The new system is now running on the new drive. We're working as quickly as we can to get the individual accounts restored. If you have any questions, please send an e-mail to support @ netlink.ie.

[UPDATE 2010/08/11 13:55 UTC]

The accounts have now been restored. Every user is kindly asked to verify that everything with their own site or sites is working as it should be, and get in touch with us if this is not the case. Again, sincere apologies for the inconvenience.

Wednesday 4 August 2010

Server Downtime [Resolved]

The server ECHO will be disconnected for a maximum of about 15 minutes within the next 24 hours to install a second hard drive. This hard drive will be used to secure backups so that we can proceed with the re-installation.