NetLink IT RSS News Feeds

To stay up-to-date with latest announcements, please subscribe to our feed or subscribe by e-mail.

Wednesday 28 July 2010

Scheduled maintenance on ECHO server

A 6 hour maintenance is planned for the server ECHO on Saturday, the 31st of July at 21:00 UTC (22:00 Irish Standard Time). During this maintenance, the primary hard drive will be replaced with a new one. The hard drive will be cloned and replaced. This will take up to 6 hours. The server will be unavailble during this time. The maintenance is unavoidable as there are some errors on the current drive that are causing high CPU loads.

Since we are cloning the drive, everything will be restored immediately after the new drive is installed. Nonetheless, we urge clients on this server to download a backup of their files, databases and e-mails. This can be done easily by logging into your cPanel account. Alternatively, you can also contact us at support @ netlink.ie and we'll download the backup for you.

We apologize in advance for any inconveniences.

[UPDATE 2010/08/01]

Unfortunately, the drive cloning has failed. This means we will need to backup the entire server and re-install the system on to a new hard drive. This involves a fair amount of work, and we regret that further downtime is unavoidable. We will post new information to keep you up to date. Any further updates will be posted as new entries.

Server will be disconnected

The cPanel server CHARLIE will be permanently taken offline on or before the 17th of August 2010. All data still on this server will be permanently erased. Clients are advised to contact us if they think they may still have important files on this server. You can contact us by sending an e-mail to support @ netlink.ie.