Network Outage (Resolved)

Due to some technical problems at the data centre, two of our servers, ALPHA and BRAVO are currently unavailable. Technicians are currently working on the issue and we hope to have everything back to normal within the next hour or two.

The outage affects all services, however, e-mails can be retrieved as soon as the servers come back online.

We apologize for any inconveniences.

Datacenter Outage (Resolved)

A datacenter where one of our primary DNS services is being hosted has reported some outages due to electrical faults caused by a fire.

The outage is affecting some DNS services, mainly URL forwarding.

We are currently trying to reroute traffic to an alternative datacenter and hope to have any issues resolved as soon as possible.

Fantastico Unavailable (Resolved)

Fantastico De Luxe is currently unavailable on our cPanel server, ECHO, due to an issue with the installer. We are working on this problem, and will hopefully have Fantastico up and running again within a day or two. In the meantime, please feel free to contact support if you require assistance with anything.

[UPDATE 04/05/2009 19:00 GMT]

Fantastico is now functional again.

Wordpress themes infected with Trojans

We have discovered that some free Wordpress themes offered on the Web are infected with Trojans. This means that when downloading and installing such a theme, the Trojan is automatically installed with it.

The Trojan discovered earlier today, which was found hidden inside the theme named "Eco-blog" and hosted at http://www.zizapixel.com/wp-themes/eco-blog-theme.html, had following signatures:

PHP.RSTBackdoor (Symantec)
Trojan.Shell-2 (ClamAV)

When installing the theme mentioned above, this backdoor PHP shell will install itself to:

wp-content/themes/eco-blog/function.php

We advise everyone to do a virus scan on any Wordpress themes not downloaded from a reputable source before uploading and installing such theme.

DoS Attack (Resolved)

Earlier today, we had a DoS (Denial of Service) attack on one of our networks. The attack affected two of our servers - ALPHA and BRAVO.

Security measures were taken to block the attacks, and we are happy to inform our clients that the network is back in operation since shortly after 18:00 +0000 DST.

Server Migration

In the next 2-3 weeks we will be migrating our Fedora server CL-T090-550CL to a new CentOS server. This migration is scheduled to start some time next week. The new server features a much more stable OS and a higher performing dual core processor.

We kindly ask all our clients on this server to download backups of their account data as well as database dumps as the old server will be taken offline once the migration has been completed.

[UPDATE 2009-03-31]

Our new CentOS server "ECHO" is now live. Please stand by for transfer of accounts. Do not hesitate to contact us should you have any questions.

Server Downtime (Resolved)

Our Confixx server ALPHA is currently offline due to server maintenance being carried out. Unfortunately this downtime was unavoidable, but we are doing our best to get it back up asap. We apologize for the inconvenience.

UPDATE: due to an unforseen widescale power failure at the data center, the server downtime will be slightly prolonged. Technicians are currently working on this issue. Backup power is in operation and not all servers are affected.